COOKIE POLICY

In order to collect the anonymous data described in the preceding paragraph, we may use cookie technology on our website.

A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive, mobile phone or other devices. Cookies do not damage your computer.

You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. However, some of the services and features offered through our website may not function properly if your cookies are disabled.

We use two types of cookies on our website:

STRICTLY NECESSARY COOKIES

These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for cannot be provided.

These cookies are temporary and expire once the browser is closed: 

Payments Engine, Current Branch, Identity Service, Identity Session, Original URL

Opt Out: Because these cookies are strictly necessary to deliver the Site and our services, you cannot refuse them.

PERFORMANCE COOKIES

These cookies collect information in an anonymous form about how visitors use our website.

They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it.

We may also use your IP address to help diagnose problems with our server, to administer our website and to improve the service we offer to you. An IP address is a numeric code that identifies your computer on a network, or in this case, the internet. Your IP address might also be used to gather broad demographic information.

We may perform IP lookups to determine which domain you are coming from to more accurately gauge our users' demographics.

Information from these types of cookies and technologies or about website usage is not combined with information about you from any other source.

None of the cookies or technologies that we use will personally identify you.

Google Analytics: Google Analytics helps understand how visitors use the Site. Google, Inc. (“Google”) will use this information on our behalf to evaluate your use of the website, compile reports on website activity and similar data relating to use of the website. Your IP address and other information collected by this cookie will be sent to and stored by Google on servers in the United States. To learn how Google uses data collected on our Site, visit https://policies.google.com/privacy/partners?hl=en-GB&gl=uk

Learn more about the individual cookies and their expiration at: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

Intercom: Cookies from Intercom allow us to track usage across most of our Site. Expiration of these cookies depends on the cookies used (generally, between 1 week and 1 year). Learn more here: https://www.intercom.com/terms-and-policies#privacy

Bing: These analytics cookies, provided by Microsoft, Inc. are used to collect information about how visitors use our Site. The cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come to the Site from and the pages they visited. These cookies expire after 1 year. Learn more here: https://privacy.microsoft.com/en-gb/privacystatement

Opt Out: You can block or delete cookies by changing the browser settings as explained under the “Your Choices” section below. To opt out of Google Analytics, you can download and install the Google Analytics Opt-out Browser Add-on for your current web browser at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

YOUR CHOICES

Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:

Cookie Settings in Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Cookie Settings in Firefox: https://support.mozilla.com/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies

Cookie Settings in Google Chrome: https://support.google.com/chrome/answer/95647?hl=en

Cookie Settings in Safari

a) iPad/iPhone: https://support.apple.com/en-gb/HT20126

b) macOS: https://support.apple.com/kb/ph21411?locale=en_US

Most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com

CHANGE OF PURPOSE

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at [email protected]

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.